Everything about Samanaga
Everything about Samanaga
Blog Article
This award is offered by our team of experts to products which we expect exhibit Specially good quality when it comes to gratifying The existing requirements with the B2B and SaaS markets and enable businesses with stable and efficient answers. As a fully ITIL-compliant support desk and asset administration software program, Samanage presents a whole choice of IT built-in options, equally for large enterprises and tiny, medium corporations.
“Deploying an employee service management state of mind, coupled by having an organization-vast company desk platform that supports it – like Samanage -- can help boost personnel productivity and far better connect staff for their prospects. We're enthusiastic about the opportunity to deliver our solutions together with the achieve and toughness of SolarWinds to allow IT companies in corporations of all dimensions to realize superior business outcomes.”
We talked to Doron Gordon, founder & CEO of Samanage, and asked him a couple of thoughts that we hope expose a tiny bit more details on Samanage like a software program and its role in supporting your perform.
“With reporting, measurability, and insights from Samanage, It's armed with the info to showcase the correct value of IT to organizational leaders.”
We examined dozens of reviews from genuine consumers of Samanage and found out a few steady positive things shoppers like about this assistance. A single is its user-welcoming UI. “Its consumer portal is intuitive and straightforward adequate for end end users,” explained Mike, a junior IT administrator from a company that employs Samanage on normal foundation.
In the meantime, the asset management provides you with an entire see on the asset’s lifecycle from its buy to disposal. It pays to track corporation laptops and cell devices by way of Team Policy or Domain Login Scripts particularly if you’re applying a BYOD (bring your very own gadget) policy. It is possible to promptly see important information within the asset, such as, overall performance, spot, and specs.
Elements which could cause genuine outcomes to vary incorporate those challenges and uncertainties explained much more absolutely inside the section captioned “Chance Elements” from the SolarWinds’ Sort 10-K filed with the Securities and Exchange Fee. Forward-looking statements contained In this particular announcement are made as of this day, and SolarWinds undertakes no duty to update these data apart from as necessary less than applicable legislation.
You might have an IT service desk only, an asset management provider only or an built-in Answer. Samanage is created for entire ITIL compliance; expectedly, big firms will see it aligned with their service desk workflows. Nonetheless, the solution remaining a cloud support, is also scalable towards the wants of smaller and medium corporations.
We’ll also critique the most typical user opinions with regard to the software package to indicate what real folks utilizing Samanage think about their company. Ideally following reading our analysis you’ll have a far better comprehension of what the program does And just how it will help you enterprise.
In the current SolarWinds study, IT professionals indicated that Price tag (76%) and simplicity of use (84%) ended up the essential, driving aspects in the selection of the ITSM giving.3 This supports the necessity for any SolarWinds approach to ITSM – highly effective, reasonably priced, and user friendly goods designed to clear up difficulties the way that IT professionals more info want them solved.
Samanage offers thorough guidance options, which includes on the net resources, knowledgebase content, and focused shopper assistance channels. Consumers can entry 24/seven technological aid, ensuring timely support and resolution of any concerns which could occur.
Know-how Administration: Seize and share institutional information via a comprehensive knowledgebase, facilitating self-service and decreasing assist workload.
Attain out to our staff of professionals, and let's assist you in deciding whether or not Samanage is the proper match in your organization's IT support administration specifications.
There’s absolutely nothing exclusive with regard to the Knowledge Base–look for, tags, edit, documentation are all standard attributes–besides to express that it’s backed by a trusted ITIL-compliant backend.
Alter Administration: Implement a structured course of action for handling and managing modifications to IT infrastructure, reducing risks and guaranteeing compliance.